Store Manager - Victoria's Secret - Conestoga - Grand Island, NE in Grand Island, Hall County, Nebraska

A Victoria’s Secret Store Manager is a values-based leader that delivers exceptional customer
and associate experiences to grow top line sales.  The Store Manager leads store performance
though our core values of The Customer Rules, It Matters How We Play the Game,
Inclusion Makes Us Stronger, and Passion Leads to Success. 

Primary Responsibility: The Store Manager has the primary responsibility of driving total
store results in Sales, Shrink, Turnover, and Payroll Management though
coaching and development of the entire store team.   In addition, the Store Manager owns the
overall store and ensures operational excellence. 

Direct Reports:  Assistant Store Manager(s), Manager(s),
Supervisor(s), Bra Fitting Specialist (select volume), Sales Specialist (select
volume), Sales & Support Generalist (select volume)

To perform this job effectively A Store Manager must be able to perform
all the responsibilities satisfactorily.

• Sales
  Growth to Last Year
• Shrink
  Reduction
• Turnover
  Improvement
• Payroll
  Control

• Owner
  of Associate Opinion Survey.
• Leads
  Positive Associate Relations (PAR) practices.
• Owns
  associate retention strategies.
• Personally
  demonstrates and provides coaching to total store through selling behaviors and
  observations in all zones (selling floor, cash wrap, fitting room, and
  non-sales area) and building customer loyalty.

• Driver
  of the talent life cycle for total store and personally executes for direct
  reports. Talent Life Cycle actions include selection/interviewing, onboarding,
  coaching/performance management, succession, reward and recognition, and
  culture/engagement.
• Acts
  as final decision maker for all hiring decisions within the store.
• Schedules
  and leads performance management for direct reports (Annual, Mid-year, Monthly
  Touch points) and oversees total store execution of performance management.
• Responsible
  for total store execution of associate observations and monthly performance
  reviews.
• Identifies
  succession for each leadership role within the store and co-creates individual
  development plans for direct reports.

• Schedules
  required brand initiatives and strategies, Sales Education, Launches, Events,
  Brand Promotions, and Product Testing for entire store.
• Schedules
  brand guide planning, mapping and execution.

• Executes
  all workforce management requirements including; schedule creation, entering in
  events/fixed schedules, editing, and posting.
• Inspects
  associate availability, scheduling practices, and zoning of total store.
• Primary
  owner of Asset Protection (AP).
• Complements
  Monthly AP Assessment and drives a weekly AP focus.
• Shares
  Key Performance Indicator reporting and builds capability of entire store team
  around physical inventory outcomes.

All leadership roles at Victoria’s
Secret are responsible for:

• Leading and demonstrating the company
  values within the store at all times.
• Leading
  the entire sales floor while assigned to the role of Customer Sales Lead (CSL)
  and ensuring the team is delivering the best buying environment for the
  customer.
• Gaining
  business insight by reviewing total store results daily, weekly and monthly and
  linking behaviors to actions. 
• Upholding
  positive associate relations that lead to engagement in the brand and the team.
• Executing
  store opening and closing procedures and recovery.
• Reinforcing
  store strategies to reduce shrink and build personal capabilities in asset
  protection.
• Effectively
  managing and controlling expenses.